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| Airtel Kenya Partners with Posta Corporation |
Airtel and
the Postal Corporation of Kenya have come together to in that Airtel Money
services will be available to its subscribers through all the 465 Posta outlets
in Kenya.
Airtel
Kenya Managing Director Shivan Bhargava says that the company will ensure its
subscribers understand the benefits of using Airtel Money mobile commerce
solutions. He further emphasized that they will continue offering locally
relevant and simplified M-Commerce solutions with more partners like Posta.
He reiterated that the Airtel –
Posta partnership marked another great stride in deepening the availability and
accessibility of Airtel Money by its subscribers.
Posta has 465 branches nationally therefore
offering Airtel Money customers enough locations to withdraw and deposit money.
Airtel Money currently has more than
6,000 agents countrywide and this number is expected to grow to 8,000 by the
end of the year.
The vast dealer network has now been
complimented by corporate agents to enhance availability and reliability of the
services countrywide, which include Uchumi Supermarkets, Pep Intermedius,
Tuskys, UNAITAS Sacco, Housing Finance, Cooperative Bank and Faulu Bank.
Customers can also withdraw money
from their Airtel Money accounts at any Pesa Point and Family Bank ATMs
countrywide without needing an ATM card giving Airtel Money a strong
countrywide presence to the benefit of its customers.
During the ceremony, Postmaster
General Enock Kinara said that Posta is
at a crucial stage in its evolution as the pioneer of communication,
distribution and financial and agency (payments) services in Kenya and Airtel
patnring with them, it becomes even better for their service menu.
Having a countrywide coverage, Posta
seeks to improve its service delivery strategy and increase its customer
interactive services across the country.
Posta has to re-position itself for
it to profitably meet the ever changing tastes and preferences of its customers
and the partnership with Airtel Kenya on Airtel Money will serve to increase
the range of our product and service offering to customers.
Airtel Money is fast becoming a
popular way of sending and receiving money and is also now widely used for
paying utility bills with Nairobi Water, Kenya Power, DStv and KAPS parking
fees due to its quality, security, reliability, affordability and convenience.
Since the process is fully
automated, payments are reflected almost in real-time thus providing our
customers a fast and more secure mode of carrying out transactions.
awesome...
ReplyDeleteI am a dissappointed Airtel money customer. 2 Days ago I received 2 sms from airtel money that my account was debited with Rs.400 & Rs. 295. But I hadn’t made any transaction. Those were fraud transactions.I made call to customer care but they refused about that. Details of transaction are given below :-
ReplyDeleteS.No. Transaction ID Date of transaction Time of transaction Description of transaction Amount of transaction (Rs.) Debit/ Credit
1 4091676 26/04/2012 10:34 AM AIR_PREPAID_MOB|UW:Utility Payment 40.0 DR
2 4091421 26/04/2012 10:33 AM AIR_PREPAID_MOB|UW:Utility Payment 100.0 DR
I have even filed a complaint against them on their site as well as at Consumer Court site but so far no action has been taken on this case.
Hope you reached them through socialmedia. That way, they will try their best to show professionalism... here is their twitter handle @airtelIndia
Delete